Horizon Solutions Group

Carpet cleaning, sofa cleaning and stain removal

Six specialist services for hotels, offices, homes, bond cleans and commercial properties, all delivered with the same documented process.

Our services

Pick the service, we will match the method

Every job is quoted after a quick assessment and confirmed in writing. No hidden minimums, no on-site upsells.

Carpet cleaning technician deep cleaning a carpet with professional hot water extraction equipment

Carpet Cleaning

Truck-mounted hot-water extraction that lifts embedded grit, allergens and traffic-lane soil, then recovers the moisture so rooms are usable the same day.

Cleaner using an upholstery tool to clean a fabric ottoman

Sofa and Upholstery Cleaning

Low-moisture, fabric-tested cleaning for lounges, armchairs, dining chairs, headboards and commercial seating, including delicate fabrics.

Fabric sofa and area rug cleaned and restored in a living room

Stain Removal

Targeted spot treatment where chemistry matters more than pressure. We identify the stain first, then match the solution.

Empty rental property room with carpet cleaned for the end of lease inspection

Bond and End of Lease Cleaning

Carpet cleaning built around your final inspection date, with the paperwork agents actually ask for.

Open plan office with rows of workstations on freshly cleaned commercial carpet

Commercial, Office and Hotel

Scheduled maintenance programs for hotels, offices, strata and retail. Zero disruption and reporting your facilities team can file.

Hand knotted wool rug with clean restored fringes after specialist rug cleaning

Rug and Specialty Fibre Care

Wool, silk, viscose and hand-knotted rugs cleaned by hand with fibre-appropriate chemistry, on site or collected and returned.

How it works

The same four steps on a one-bedroom bond clean and a two-hundred-room hotel refresh.

01

Free assessment

Send photos or book a walkthrough. We check fibre type, soil level, stains and access, then confirm a fixed price in writing, usually the same day.

02

Prepare and protect

Furniture moved and blocked, corners guarded, edges pre-treated. High-traffic lanes and stains are pre-sprayed and agitated so soil releases before extraction.

03

Deep extract

Hot-water extraction at controlled pressure and temperature, then a pH-balanced rinse. The bulk of the moisture is recovered on the return pass.

04

Inspect together

We walk the job with you or send before and after photos, groom the pile, and leave drying instructions. If anything is not right, we come back.

Questions we get asked before booking

Most carpets are touch dry in two to four hours. Our extraction recovers the large majority of the moisture we put in, so you are not left with a soaked underlay. In humid weather or low-airflow rooms we set up air movers at no extra charge.

Usually, yes. The key is identifying what the stain actually is, because red wine, coffee, pet urine, ink and grease all need different chemistry. If a mark is permanent fibre damage or dye loss rather than soil, we tell you upfront rather than charge you to find out.

Yes. We use low-residue, pH-balanced solutions and rinse thoroughly. Once the carpet is dry there is no sticky film for children or pets to pick up, which is also why our cleans stay cleaner for longer than shampoo-based methods.

You receive an itemised tax receipt naming the property and the rooms cleaned, which is the format agents and property managers expect. If your agent raises an issue with the carpets after the final inspection, get in touch and we will come back.

Yes. Commercial work is scheduled around your operation, whether that is after close, overnight, or floor by floor in rotation, at no premium rate.

No. We move and protect light furniture as part of the service and clean underneath it. We ask that you clear breakables, electronics and anything of personal value beforehand, and we leave heavy items such as pianos and wall units in place unless you arrange otherwise.

Homes every twelve months, or every six months with pets, allergies or young children. Offices every three to six months in traffic lanes. Hotels quarterly for corridors and lobbies. Many carpet manufacturers also require professional cleaning at set intervals to keep the warranty valid.

Tell us the rooms, we will send the price

No site visit required for most residential jobs. Send a couple of photos and your room count and we will quote it properly.